Q. You say that we should focus on solutions, but problems do exist so I can’t. How do you deal with that?

A. I’m not saying that problems don’t exist and should be ignored. What Iam saying is that after considering the particular problems you might be facing in a business relationship, for example, one of the first questions you might ask yourself is “What do I want”. That’s what I mean by focusing on the solution. The next question is “What needs to happen for me to get what I want”.